Do Not Order items from Simply Frog

0 comments

I ordered a flower girl dress from this site for $53.90. Was charged immediately for the item and shipping but have not received the item. I did receive an order confirmation email (order #1629). I never received a shipping conformation or tracking number. I have called and emailed the company on numerous occasions with no response. I have filed a complaint with paypal who will attempt to contact the company, giving them 10 days to refund the money or send the dress. I do not want the dress now and hope for a refund. This is the fake contact info they provide: `SimplyFrog.com

1554 Barton Road #138

Redlands, Ca. 92373

info@SimplyFrog.com

909-963-0151

hours: Monday - Thursday 9:00 am - 3:00 pm & Friday 8:00 am - 12:00 pm, PST, excluding holidays

E-mail: info@SimplyFrog.com

Review about: Kids Clothing.

Simply Frog - 2 dresses never delivered Order #1543

0 comments
Not resolved

We've ordered two dresses for our girls for $52.95 each, we were charged a total of $117.85 (includes shipping)

we never received these items and tried to call to get a tracking number, their phone listed on the website is never answered by anyone.Beware of this company, they will rip you off.

The only person that I've talked to one time is Steve M (assumed to be the owner) here is his cell phone 909-255-5200 (also listed on the web)VERY DISSAPOINTED!!This person company should be persecuted and closed, it is not fair for the next customer to be exposed to such unfairness.

Review about: Dresses For Girls.

Simply Frog - THIS COMPANY IS A JOKE!!

Greensboro, North Carolina 0 comments

PLEASE READ!!I ORDERED A DRESS ON MARCH 7,2013 AND OF COURSE MY DEBIT CARD WAS CHARGED RIGHT AWAY.

AS IT APPROACHED WEEK TWO I ATTEMPTED TO CALL COMPANY AND VOICEMAIL WAS FULL. I FOUND OUT THIS COMPANY DOES NOT HAVE GOOD REVIEWS. I CALLED THEM AND EMAILED SEVERAL TIMES. ON MARCH 21,2013 I CHK MY MAIL AND THERE WAS MY SIXTY-FIVE DOLLAR DRESS ALL BALLED UP IN A PAPER ENVELOPE!!!!!!!!!!!!

WRINKLED AS ***. THIS IS A JOKE!!! NEVER AGAIN... THIS COMPANY HAS TOOK SO MANY CONSUMERS FOR A RIDE, IT IS OUT OF CONTROL!!!!

DO NOT ORDER FROM THEM.GO TO DILLARDS OR BELKS!

Simply Frog - Didn't get dress

Melrose, Massachusetts 1 comment

We Ordered an easter dress, of course our credit card was immediately charged $50 the next day, but weeks later no dress and no response.We have Left multiple emails and attempted to call company, and their voice box is full.

The number provided on their site, when you call, is a different name all together. Seriously, what the heck. Why can't hear guys be stopped.? I guess I should have done a consumer review before I ordered a dress.

Any ideas to get your money back?

And how to file officially with the BBB?These guys have to be stopped

Comments

Anonymous
Allen, Texas, United States #621449

Go to the BBB website and fill out a form, they will forward it to the business.Don't be surprised if the business ignores the BBB complaint.

It's frustrating to be ripped off and to have no recourse.

The best thing is to do is to let others know about your experience and then let it go.It's not worth making yourself sick over people that think its ok to steal.

Simply Frog - Paid no delivery

Niddrie, Victoria County 0 comments

I ordered twice dresses for my granddaughter , for a family wedding , simply frog took the money, have been waiting since December 2012, wedding has happened, these thieves have no conscious , Please do not order from them they will just take you money....sad to think scumbags prey on hard working people...BEWARE! This company must pay for deceiving trusting people ordering for children , such a low act : ( now my granddaughter will have grown out of the dresses I ordered and paid for twice,I have emailed simply frog hundreds of times with no response, this is a warning Do not order from this fraudulent company....to the people who are behind this fraudulent company ... One word Karma : (

Simply Frog - Never got the goods!!

Charleston, South Carolina 0 comments

I used to order from Cutie Clothes and never had a problem.I received good quality clothes at a good price at least three times.

I went to order again and was redirected to Simply Frog who supposedly bought the company. I selected my items, entered my credit card and placed my order. I never got an email confirmation. In fact, nothing happened except that my credit card was charged.

I tried to contact the company - the phone does not work and emails go who knows where. I contacted my credit card company and they reversed the charges. Because I had had such good luck with the previous company and I really wanted the items, I tried again with the exact same results!! Shame on me!!

Do not order from the company. It is simply a sham.

I tried to get American Express interested because they should not allow charges from this company.If you have had a similar experience, please report.

Review about: Children Clothing.

Simply Frog - Where's the jacket?!

San Francisco, California 0 comments

Ordered a girls faux fur white bolero jacket for my daughters first communion, wish I'd realized this site was a scam before I debited the $70!No response to email, and (big surprise!) no working phone number.

In touch with our bank to take our money back from these crooks.

Not sure if the business address is even valid, however, I do intend to file a complaint with California's Better Business Bureau/Fraud Bureau.

It's a shame that people like this ruin the trust for future online purchases.

Stay far away from this site.Don't loose your money to these people.

Simply frog.com

Port Washington, New York 9 comments
Not resolved

I ordered a dress for my daughters 1st birthday. My credit card was charged immediately but I never received any confirmation or tracking number on my package.

I called the number that was listed numerous times and there was no

Answer and their voice mailbox was full so I couldn't leave a message.

Sent a few emails regarding my order for information & no response.

Its a week later and of course no package containing my dress and no

Response to any emails. Still have tried to call the number and no answer.

Buyers be aware!! Do not order anything from this site! I don't believe it's a true business! I think it's someone scamming people out of money! I will report this site!

Wish someone warned me because unfortunely I needed the dress for my daughters party!

Review about: Pink Baby Dress.

Comments

Anonymous
Melbourne, Victoria, Australia #696437

Simply frog are the most dishonest company, anyone who wants to get there daughter or granddaughter , or any special girl a gorgeous dress avoid,avoid,avoid simply frog.....I paid 3 times for a special dress which I'm still waiting fo a year later....these dogs prey on innocent loving people, trying to get a special dress for their loved ones......what goes around comes around, karma dogs.....you will eventually pay, it won't be monetary it will be something that means the world to you.....shame shame shame dogs :cry

Anonymous
to Honest against lying dogs Melbourne, Victoria, Australia #698189

I too ordered 2 dresses for my grand daughter, never arrived. After many emails ....no response lol feel so ripped off.......hard earned money stolen, these people are criminals and should be brought to justice, what goes comes around, we will find out who you are :(

Anonymous
to Angry #1364472

The owner is Steve Madsen; he now works for up sell it in Agoura

Anonymous
Lansing, Michigan, United States #616724

I ordered from Cutie Clothes and never had a problem and then I noticed that Simply Frog apparently bought out the company, so I attempted to purchase a dress for my daughter's upcoming Daddy/Daughter Dance two months in advance.Surprise!!!

They charged my credit card and I never received the dress or any follow-up. The phone number was disconnected and I never received a response from any of my e-mails. This business is a scam! Buyers beware!!!

I reported them to the Michigan Better Business Bureau.

They are still trying to scam too, as even today I received an e-mail from Simply Frog offering me a 15% off coupon.These people should be prosecuted BIG TIME!!!!

Anonymous
to Mad Mom!!! #645172

Yes, this is the same *** bag that was running cutie clothes.Steve Madsen.

Running from lots of pissed off creditors and customers.Beware of this slug....

Has a terrible reputation and seems to resurface using another business name.

Anonymous
Worcester, Massachusetts, United States #587263

Well looks like they got me as well.I ordered a holiday dress for my daughter and thought I was a head of the game.

Nope Christ,as eve were looking for a dress for the holiday. I've never had any problems with a site before this one.

No answers to email and no answers to phone calls.Makes me very mad.

Anonymous
#584809

I ordered a flower girl dress for my niece from this site 12/04/13, and $62.90 later they're richer, I'm poorer and scrambling to find a new flower girl dress.I also called numerous times and no one answered and the voice mail was full.

I've emailed them, but not heard anything. They are apparently based out of Redlands CA and I had a friend go check on their store (she had previously shopped there) and it's not there anymore. I think someone needs to find them and make them take down their website/scamsite.

What they are doing is ILLEGAL!!!!!!

Anonymous
Port Washington, New York, United States #580534

I wanted to update my last post about simplyfrog.com & my order. So of course I never received my order and it's a month later. I had called numerous times, sent emails no response. After doing research about this site I realized they changed their sites name 2x that I know of. They have also gone by

Cutieclothes.com

Dresskidsup.com

Both sites have terrible reviews and have numerous complaints with the BBB.

So buyers beware! Everyone's complaints sound the same!

Do not buy anything from simplyfrog.com & spread the word!

Anonymous
to ***ed customer #584263

I have the same Problem with Simplyfrog.com I order two dresses on november 23rd for a friend child and as of date i havent receive anything. I cant get in contact with them, they dont answer, i sent a few emails with no reply.

My credit card has been charged $98.65, this company is a bunch of crooks ripping of people.

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